Products & materials
What is Andina jewelry made of?
Every piece is made of brass with a warm gold plating. It gives you the look and feel of gold at a fraction of the cost, and it is beautifully light to wear.
Will it tarnish or mark my skin?
Our plating is tarnish-resistant and hypoallergenic, so it stays bright and is gentle on skin. Like all plated jewelry, it lasts longest when you keep it dry and follow our care tips.
Is it suitable for sensitive skin?
Yes. The plating is hypoallergenic and designed to sit gently on sensitive skin. If you know you react to certain metals, we suggest a short wear test first.
Orders & delivery
Where do you deliver?
We deliver to every governorate in Egypt.
How long does delivery take?
Orders usually arrive within 2 to 5 business days after they are confirmed. Remote areas can take a little longer.
How do I pay?
Cash on delivery is available across Egypt, so you pay when your order reaches you.
Do you gift wrap?
Always. Every order arrives wrapped in signature Andina packaging, ready to give as a gift.
Returns & exchanges
Can I return or exchange a piece?
Yes. You have 14 days from delivery to return or exchange unworn pieces in their original condition and packaging. See our returns policy for the details.
What if my piece arrives faulty?
We are sorry if that happens. Contact us within 48 hours of delivery with a photo, and we will make it right with a replacement or refund.